Frequently Asked Questions

Yes. All Gorilla ATM enclosures are designed to fit any ATM brand and model on the market. We've installed on Nautilus Hyosung, Genmega, Triton, NCR, Diebold, Hantle, and many others. When you request a quote, just tell us your ATM brand and model and we'll confirm fit.

Our Full Security Surround and Partial Security Surround use ¼" steel walls with ⅜" steel on the base. Our Through-the-Wall Fascia and Onyx W Wall Mount use 3/16" steel throughout. This is heavier than most competitors — more steel means more security.

Our enclosures use 3" solid steel puck locks with a ½" steel shaft and ½" steel lock tab. Puck locks are extremely resistant to bolt cutters and prying because the lock body is recessed inside the lock housing, leaving very little exposed surface for tools to grab. The Full Security Surround includes two puck locks for added security.

The ½" high-security Lexan protective panel is included on the Full Security Surround. It protects your customers' financial information by shielding the keypad and screen from shoulder surfers and skimming devices. Ask about Lexan options for other models when you request a quote.

Yes. Our Drive-Through / Walk-Up Surround and Full Security Surround are specifically engineered to resist hook-and-chain attacks, where a vehicle is used to pull the ATM from its location. The 1,200-lb weight of the Drive-Through model and the heavy steel base plate anchor system make this type of attack extremely difficult — which is the goal.

Yes. Our enclosures have survived an EF2 tornado, multiple civil unrest events in 2020, and numerous attempted smash-and-grab and pry attacks. We have documented testimonials from customers who experienced these events firsthand. Read their stories on our homepage.

Our enclosures are designed to resist: smash-and-grab, hook-and-chain (vehicle pull), pry and lever attacks, ram raids (with proper anchoring), customer data skimming (Lexan panel), and extreme weather including wind, rain, and documented tornado-force events.

Yes. All Gorilla ATM enclosures are available in custom powder coat colors. Just let us know your brand colors or provide a color code and we'll match it. Ask for color options when you request your quote — some custom colors may carry a small upcharge.

Yes. We ship to all locations in the continental United States from our facility in Raleigh, NC. Lead time and shipping cost will be confirmed when you receive your quote. Volume discounts are available for multiple-location orders.

We respond to all quote requests within 2 business hours. You can call us at 844-590-5055 or fill out the quote form on our website. There's no obligation — just a fast, honest answer about what you need and what it costs.

Yes. We offer volume pricing for operators ordering multiple enclosures. Contact us with your quantity and deployment locations and we'll provide a custom quote.

Most Gorilla ATM enclosures can be installed by a qualified ATM technician. We provide installation guidance and can advise on anchoring requirements for your specific location. Contact us at 844-590-5055 for installation support and referrals.

Contact us at 844-590-5055 for full warranty details on your specific model. We stand behind the construction quality of every enclosure we ship.